Again MAKE SURE THE POWER SWITCH IS OFF!!! (or you will get hurt) you know that funny looking tool that has been hanging around the kitchen cabinet or drawer for all those years, that you never knew what to do with? That is an Allen key tool shaped for removing the disposal and for moving a stuck motor. If you lost it or though it away just use regular Allen key that fits. Put it into the center as shown and move it in both directions till it moves freely. you do not need to remove the disposal to do this. After you have done this push the red button again run some water and turn the switch on again. If this worked. You must stop now And Thank me for providing this service, By filling out the feed back form at the bottom of this page. You do not have to give your name, email address or any other personal information. Just your honest opinion about this web site and this page.