There is no way to know for sure if you are, or not, but you may be paying an annoyance fee if:
You say you only pushed the red button on your boiler once, when you know you pushed it many times.
You don't think it's important to tell the plumber you used a chemical drain cleaner before you called about your clogged drain.
You think a 40 watt light bulb is all you need in your boiler room.
You continue to use the clogged toilet for several hours before the plumber can get to your home.
Please keep in mind Plumbers don't like the gruff image that has been bestowed upon them, And would like to be given the same respect that they give.
We are hard working, Intelligent people, providing a valuable service.
Website by: Thomas Petito Reardon